On Your First Visit to Shopmobility
- All customers are members. We will help you to complete a simple Membership Form.
- You will be asked to pay a small once-only Life Membership fee (see Fees & Charges).
- You can join at the same time as you first use our services.
- If you intend to borrow our Scooters or Wheelchairs, please show us identity documents to confirm your name and address.
- Suitable documents include:
- Driving Licence
- Utility Bills (gas, electricity, water, telephone)
- Bank Statements or Books
- Council Tax Bill or Letter
- Benefits or Pension Letter
- We will help select the best Scooter or Wheelchair for you. We will explain it to you.
- We will train you in how to use the equipment safely.
- We will accompany you as you practice in a quiet area and inside the Mall Shopping Centre.
- You will become fully confident and competent in using the vehicle.
